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We Care About Your Needs :
eXpress Supports
At eXpressWebDevelopment.com, you can have a good nights sleep knowing that your website is managed by a professionally trained team. We offer you reliable service, exceptional value, and unbeatable support. Our experienced team members are always available 24 hours a day and 7 days a week to assist you when you encountered any problems utilizing our services.
Instead of sending us email, you may send support tickets to us, and our team member will get back to you soon. All tickets submitted via our support system will be given a unique ticket ID. You could refer back to the ticket ID in case you need further clarification in the future.
Important Note :
All ticket/e-mail sent to us will be replied within 24 hours by our eXpress Team.
If you are using free e-mail account such as Yahoo, hotmail, etc, please make sure that you check your 'Bulk mail folder' because our reply might be filtered or moved to another folder by your e-mail service provider.
Please provide us your account username and password when you submit support ticket to eXpress Support Team
Hosting Support*
If you are having problem with your hosting account ? Please submit a ticket from our express hosting support area.
Submit a Ticket
or
Click here to visit NEW eXpress Hosting Knowledge Base
Upgrading*
Submit a request form from this section if you want to upgrade or make any changes to the packages or services account you have with us.
Submit a Request Form
Express Web Development Tools Support *
If you encountered difficulty using the services we provide (e.g. : website builder, problem accessing clients area, not able to view certain pages), please send a ticket to our technical support team.
Submit a Ticket
Domain Support*
Having problem with your domain name ? Submit a ticket and we will look into it ?
Submit a Ticket
Web Development Support**
If you are trying to develop a website by yourself and have some difficulty getting the results you want or wish to get some comments from experts, send us a ticket and we will assist you on the matter.
Submit a Report
Report System Failure
Found some bugs or errors from the systems that we offered ? Please submit a ticket to us and we will rectify the error as soon as possible.
Submit a Report
Still having difficulty getting the right support ticket form ?
Do not worry, Click Here to send a ticket to our Customer Support Department and we will direct your ticket to the right department.
" Your Satisfaction is our top Priority "
Note:
* Technical Support services are available to eXpressWebDevelopment.com customers only. Tickets without valid user information will not be entertained.
** This service is free of charge to our clients. You may submit as much tickets as you want but our team will only give advices to you and not develop the application/website for you. For website and online application development, please contact us and find out more about our e-solution plans.
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